Reengineering data labeling with LLMs
Reengineered a critical human-driven data-labeling workflow in Meta’s Community Operations, designing and building the infrastructure for LLM-based job routing and closure.
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Design & ownership
Proposed the system, defined its architecture, and owned implementation. Built the configuration layer and APIs that let LLM-based routing and closure support different operational workflows.
Outcome
The system enabled approximately $30M in projected 2026 operating-expense savings.
savings enabled